You’ve done a brilliant job

Dear Jackie,
And the biggest thanks to you and Mr Cowell for organising all this for me, though it felt long at the time, it’s been fairly quick.

With the difficulties of the informal management of the building I was a bit nervous, but THANK YOU SO MUCH for sorting all of it. You’ve done a brilliant job, and I am hugely grateful.
Yours sincerely and best wishes,
Madeleine B.